PRIVACY POLICY

Effective Date: 28/10/2024

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At Heaven Luxury Real Estate, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Such as name, email address, phone number, and address, provided by you when you register, contact us, or request information about our services.

• Property Preferences and Financial Information: Details about your property preferences, budget, and transaction history, shared to facilitate our services.

• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.

• Cookies and Tracking: Cookies may be used to enhance your experience and personalize our content and ads. You can control cookie settings through your browser.

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2. How We Use Your Information

Heaven Luxury Real Estate uses your information for purposes that may include:

• Providing and personalizing our real estate services

• Responding to inquiries and fulfilling requests

• Sending updates on properties, services, and relevant marketing information (if consent is provided)

• Conducting surveys and improving our website and services

• Ensuring security and preventing fraud

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3. Sharing Your Information

Your personal information may be shared with third parties only in the following situations:

• Service Providers: With trusted partners and third-party service providers who assist in delivering services on our behalf, such as payment processors, IT support, and marketing agencies.

• Legal Compliance: If required by law, regulation, or legal process to disclose your information.

• Business Transfers: In the event of a merger, sale, or business transfer, your information may be transferred as part of the transaction.

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4. Data Security

We take appropriate measures to protect your data against unauthorized access, loss, and misuse. This includes using secure servers, firewalls, and encryption. However, please note that no internet transmission is entirely secure, and we cannot guarantee complete security.

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5. Retention of Information

Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Your Rights

Under applicable data protection laws, you may have the right to:

• Access the personal data we hold about you

• Request corrections to inaccuracies in your information

• Withdraw consent for data processing or request the deletion of your data

• Object to the processing of your data or request restriction of processing

To exercise any of these rights, please contact us at info@heavenluxuryconcierge.com

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7. International Transfers

Since Heaven Luxury Real Estate is based in Cyprus, your information is processed locally. If your data is transferred internationally, we will ensure it is protected by suitable safeguards in accordance with applicable data protection laws.

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8. Links to Third-Party Sites

Our website may contain links to third-party websites. Heaven Luxury Real Estate is not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external websites you visit.

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9. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Heaven Luxury Real Estate
Email: info@heavenluxuryconcierge.com
Phone: +35796203525